Privacy Policy

Effective Date: April 23, 2025

Last Updated: April 25, 2023

At Joy Pilates and Wellness, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with our services, in compliance with Florida’s data privacy laws.

1. Information We Collect

We collect the following information:

  • Contact Form Submissions: Name and email address when you send an inquiry through our contact form.

  • Booking & Account Information: Name, email address, phone number, and payment information when booking or creating an account through Mindbody.

  • Website Analytics: Non-personal information like browser type, IP address, and device usage collected through Squarespace analytics and cookies.

2. How We Use Your Information

We use your information to:

  • Schedule and manage your Pilates classes

  • Respond to inquiries and provide customer support

  • Share studio updates, newsletters, or promotional emails (if you opt in)

  • Improve our website’s functionality and user experience

3. How We Share Your Information

We do not sell your personal data.

We may share it only with trusted service providers who assist in our operations:

  • Mindbody, Inc. – for booking, account management, and secure payment processing

  • Squarespace, Inc. – for website hosting, contact forms, and analytics tools

All third-party providers are required to safeguard your information and use it only for the services they provide to us.

4. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no internet-based system is ever 100% secure. We recommend using strong passwords and contacting us immediately if you suspect unauthorized use of your account.

5. Your Rights Under Florida Law

Under the Florida Information Protection Act (FIPA) and the Florida Digital Bill of Rights (FDBR), you have the right to:

  • Request access to your personal information

  • Ask for correction or deletion of your data

  • Opt out of marketing emails at any time

To exercise your rights, contact us at: joypilatesandwellness@gmail.com

6. Cookies and Analytics

Our Squarespace site may use cookies and similar technologies to:

  • Analyze website traffic

  • Enhance your browsing experience

You may adjust cookie preferences through your browser settings. Disabling cookies may limit site functionality.

7. Children's Privacy

Our services are not intended for individuals under 13 years old. We do not knowingly collect data from individuals under 13 years old. If we learn that an individual under the age of 13 has submitted personal data, we will delete it promptly.

8. Updates to This Policy

We may update this Privacy Policy as needed. The most recent version will always be available on our website with the effective date noted at the top.

9. Third-Party Links

Our website may include links to third-party websites or services, such as our Instagram or Facebook pages. These platforms have their own privacy policies and practices, which we do not control.

We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of those external sites, even if you access them through a link on our website.

10. Data Disclosures & Transfers

We may disclose or transfer your personal information under the following circumstances:

  • Business Transfers: If our business is involved in a merger, acquisition, sale of assets, or other corporate change, your personal information may be transferred as part of that process. We will notify you of any such change, along with any updates to this Privacy Policy.

  • Legal Requirements: We may disclose your personal information when required to do so by law or in response to valid requests by public authorities (e.g., a court order, subpoena, or law enforcement investigation).

  • Protecting Rights: We may also disclose information to protect our rights, ensure the safety of our customers or others, prevent fraud, or respond to a government request.

11. Contact Us

Questions or concerns? Reach out anytime.

📧 joypilatesandwellness@gmail.com
📍 5941 Berryhill Rd, Milton, FL 32570