Terms & Conditions

Effective Date: April 23, 2025

Last Updated: April 23, 2025


Welcome to Joy Pilates and Wellness! These Terms and Conditions govern your use of our website and services. By accessing or using our site, booking a class, or purchasing a membership, you agree to these terms. Please read them carefully.

1. Use of Our Website

You agree to use this website only for lawful purposes. You may not use the site in any way that may harm the website, its functionality, or access for other users. We reserve the right to restrict or terminate your access if we believe you are violating these terms.

2. Class Bookings and Payments

  • Booking Platform: All classes and memberships are booked through our third-party service provider, Mindbody, Inc. Their terms and privacy policies apply when using their platform.

  • Payments: You agree to provide accurate and complete payment information. We accept major credit cards through Mindbody’s secure checkout.

  • Cancellations & No-Shows: You may cancel a class up to 12 hours before the scheduled start time without penalty. Late cancellations or no-shows will result in forfeiture of class credits and may be subject to fees, depending on your membership type. For full details, see our Cancellation Policy.

3. Refund Policy

We do not offer refunds on unused class credits, packages, or memberships. Exceptions may be made at our discretion in the case of studio error or emergency circumstances.

4. Studio Conduct

To maintain a safe and welcoming environment, we ask all clients to:

  • Arrive on time—doors lock at class start time for your safety

  • Wear appropriate fitness attire and grip socks (Reformer classes)

  • Respect instructors, equipment, and other clients

  • Refrain from attending class if ill or contagious

We reserve the right to deny service to anyone who violates studio policies or behaves inappropriately.

5. Intellectual Property

All content on this website—including text, branding, original photos, class descriptions, and overall site design—is the property of Joy Pilates and Wellness and protected by intellectual property laws. Some images and graphics used on the site are licensed through third-party platforms such as Canva Pro. These elements are used under license and may not be reproduced, distributed, or modified by others.

You may not copy, distribute, or use any website content for commercial purposes without prior written consent from Joy Pilates and Wellness, regardless of whether the content is original or licensed.

6. Third-Party Links

Our website may include links to third-party platforms (e.g., Mindbody, Instagram, Facebook). We are not responsible for the content, privacy practices, or terms of those external websites. Please review their policies before using their services.

7. Limitation of Liability

By participating in classes or using our website, you acknowledge the risks associated with physical activity. Joy Pilates and Wellness is not liable for any injury, loss, or damage that may result from your participation. Always consult a physician before beginning a new fitness routine.

8. Changes to Terms

We may update these Terms and Conditions at any time. Changes will be posted on this page with the updated effective date. Your continued use of the website or studio services after changes are made constitutes acceptance of the revised terms.

9. Contact Us

If you have any questions about these Terms and Conditions, please reach out:

📧 joypilatesandwellness@gmail.com
📍5941 Berryhill Rd, Milton, FL 32570